Spark, One NZ or 2degrees down? Get connected in about 60 seconds.
A single-carrier outage shouldn't mean you're offline. PTT NZ eSIMs activate straight from your phone — no store visit, no waiting — and automatically fail over between all three New Zealand networks the moment one drops.
From no signal to online, in four steps.
Buy an eSIM
Open the PTT NZ app and purchase a multi-network eSIM — no store visit, no waiting for a physical SIM to arrive.
One-tap install
Install the eSIM straight onto your phone with a single tap, right from the app.
Or scan a QR code
Setting up another device — a router, tablet or a colleague's phone? Generate a QR code or manual code and activate it there instead.
Connected in ~60 seconds
You're online across Spark NZ, One NZ and 2degrees — strongest signal wins, with automatic failover if any one network drops.
One outage today. Zero single-carrier risk from now on.
Every PTT NZ SIM and eSIM continuously monitors real data access — not just signal bars — across Spark NZ, One NZ and 2degrees. The moment data stops flowing on the network you're using, your device automatically switches to the next available one. No manual intervention, no dropped operations.
How the failover technology works- All 3 NZ networks on one SIM — strongest signal wins
- Automatic failover, no settings to change
- Same eSIM keeps working across Australia too
- Manage everything from the PTT NZ app
Common questions during an outage.
Why is my mobile network down right now?
Outages happen to every carrier — tower faults, fibre cuts to a cell site, severe weather, planned maintenance or regional congestion can all take a single network offline for anywhere from minutes to hours. If you're only on one carrier, there's nothing you can do but wait it out.
What's the fastest way to get connected during a network outage in New Zealand?
The fastest option is an eSIM you can activate immediately from your phone. PTT NZ's app lets you buy and install a multi-network eSIM in about 60 seconds — no store visit, no waiting for a courier — connecting you to whichever of Spark NZ, One NZ or 2degrees currently has the strongest working signal.
Does PTT NZ still work if Spark, One NZ or 2degrees has an outage?
Yes. Every PTT NZ SIM and eSIM continuously monitors real data access, not just signal bars, across all three New Zealand networks. If the network you're on stops passing data — outage, disaster or fault — your device automatically switches to the next available network with no manual intervention.
Can I get an eSIM without visiting a store?
Yes. The entire process — purchase, activation and setup — happens inside the PTT NZ app. You never need to visit a store or wait for a physical SIM card to be shipped.
Is this just for emergencies, or can I keep using it afterwards?
Both. Plenty of customers activate a PTT NZ eSIM specifically during an outage and then simply keep using it as their everyday multi-network SIM afterwards, since it removes the single-carrier risk going forward.